Legal
Ask Vazen terms
Effective date: 11 November 2026
1. What these terms cover
Ask Vazen lets an AI assistant answer questions with your organisation’s data in Vazen. Vazen Technologies Ltd (“Vazen”, “we”), company number 10489016, provides it. These terms apply when you connect an assistant to Vazen and when it uses Vazen for you. For Ask Vazen they replace the vazen.com website terms.
Your organisation’s agreement with Vazen governs your use of Ask Vazen. If these terms conflict with it, the agreement prevails.
2. Who may use Ask Vazen
You may use Ask Vazen only while your organisation has an agreement with Vazen and you have been given access.
3. Your assistant
Your assistant is made by another company, which is not party to these terms. Your organisation’s agreement with that company governs what the assistant does with your conversation and with the data Ask Vazen gives it.
4. Answers
Your assistant writes its answers, and can get them wrong. Check important figures in Vazen before you rely on them.
5. Acceptable use
You must not use Ask Vazen to:
- copy Vazen data in bulk, or keep it outside Vazen beyond what your organisation’s agreement allows;
- train or improve an AI model;
- let anyone else use your access;
- get around your account’s permissions, or interfere with Vazen’s systems.
We may suspend access that breaks these terms.
6. Feedback and problems
Your assistant sends us feedback only once you agree. We may use it to improve our products, with no obligation to you. To report a wrong or harmful answer, email support@vazen.com. Our privacy policy explains what we record.
7. Changes
You can disconnect an assistant at any time from your Vazen account. We may change, suspend or withdraw Ask Vazen, and may update these terms. The current version is always at this address.
8. Liability and law
Your organisation’s agreement with Vazen sets out liability, and the law and courts that govern these terms. Contact: legal@vazen.com.